Here at The Keely Group, we strive to offer a uniquely personalized experience within the now vast online therapy realm. We invite you to respond to our brief Patient Feedback Survey to assist us in our efforts to offer an unparalleled experience. Please email the clinical director at info@onlinetherapynyc.com if you have any additional questions or comments. Thank you!

This survey is anonymous. All data collected will be randomized in its evaluation so please feel free to be open and honest in providing feedback without fear of any impact on your existing therapeutic relationship (that said, if you have negative feelings about that relationship, we certainly encourage you to explore those with your therapist!).

*Required

Which therapist do you work with currently? *

Erin McMaugh Tierno

Iris Vargas-Pagan

Suyana Handman

Michelle (Lee) Comery

Mandy Reilly

Approximately how long have you been working with your current therapist? *

Less than 6 months

6 months to 1 year

1-2 years

2-4 years

More than 4 years

How long (from today forward) do you anticipate you will continue working with your current therapist? *

Less than 6 months

6 months to 1 year

1-2 years

More than 2 years

Indefinitely

What made you decide to proceed with your current therapist after the initial phone consult? (Please choose the 3 most important factors in your decision) *

"Fit" with specific therapist through consult conversation

Schedule alignment

Therapist's specific area of expertise

Cost/Affordability

Use of technology (online sessions)

Complimentary access to insurance reimbursement concierge

The Keely Group reputation

Reputation of your specific therapist

Availability (other therapists you contacted were not available)

Other (please respond below)

If you checked "Other" please share any additional factors you considered in selecting The Keely Group.

What improvements would you recommend in scheduling the initial free 20-minute phone consult? *

What improvements would you recommend in how billing & payments are handled? *

What improvements would you recommend with regard to scheduling/availability, use of technology, or communication (outside of therapeutic session)? *

What are the reasons you have continued working with your current therapist? *

How has your current therapy experience and/or your current therapist helped you? *

Would you be interested in any of these additional therapy offerings? (Please check as many as apply) *

Couples Therapy

Group Therapy

Family Therapy

Specialized Trauma Therapy (in conjunction with your current therapist)

Workshop style offerings

Medication Management

Other (please respond below)

None of the above

If you checked "Other" please share any additional therapeutic offerings you would be interested in from The Keely Group.

What would you want a friend/family member/loved one to know about therapy with The Keely Group? *

Is there anything else that you would like us to know about your experience with your therapist or with The Keely Group overall? *

Do we have your permission to utilize portions of your response anonymously in marketing materials? (any details that are deemed identifying in any way will be redacted to ensure your privacy) *

Yes

Other (please respond below)

If you checked "Other" please share your response below.

Thank you for your feedback!