Frequently Asked Questions
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We offer a free 20-minute phone consultation so you can speak with one of our therapists and decide whether The Keely Group feels like a good fit for you.
Many people feel unsure or uncomfortable during an initial therapy consultation—and that’s normal. You’re often reaching out to start therapy at a vulnerable moment, and it can feel strange to talk with a new therapist right away.
The consultation isn’t about saying everything perfectly. It’s a chance to see whether you feel heard, respected, and understood, and whether this feels like a therapeutic relationship you could build over time. If it does, we’ll discuss next steps for beginning therapy. If not, that clarity is still valuable.
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We offer depth-oriented, relational psychotherapy grounded primarily in psychodynamic and psychoanalytic traditions, with integration of other approaches when clinically useful.
Our therapists are experienced, highly trained clinicians with backgrounds that may include relational, trauma-informed, cognitive-behavioral, IFS, emotionally focused, and Gottman-informed work. Rather than applying a single technique, we tailor therapy to the person(s) in front of us.
This kind of therapy focuses on understanding patterns—how you relate, how you cope, how you make meaning—and how those patterns were shaped over time. The goal is not quick symptom management, but deeper self-knowledge, increased agency, and the ability to engage with your life more consciously and intentionally. We work toward change that is durable, not performative.
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If you’ve already identified a therapist who feels like a potential fit based on reviewing our clinician bios, you’re welcome to request them when you reach out.
If you haven’t, our administrative team will match you with a clinician for an initial consultation based on the concerns you’re seeking help with and current scheduling availability. All consultations are with experienced, licensed therapists who practice within our shared depth-oriented framework.
If, after a consultation, you’d like to meet with another clinician—and there is someone appropriate who is accepting new clients—we’re happy to facilitate that. Finding the right fit matters, and we take that process seriously.
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We are a fully virtual practice and have provided online therapy exclusively since 2016, using secure, HIPAA-compliant video platforms.
We work with clients who are located in New York, New Jersey, Connecticut, and Colorado, as well as with some clients who live and are located internationally at the time of their sessions.
Because regulations for psychotherapy vary by country, our ability to work with clients outside the United States depends on local laws and professional standards. At this time, we are not able to provide therapy to clients who are physically located in Canada.
For international inquiries, confirming eligibility may take some time. In those cases, we may need to verify location-specific requirements before scheduling a consultation.
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Online therapy can be a powerful way to create space for reflection, support, and meaningful change, especially for people with full lives and limited margin. Research consistently shows that virtual therapy can be as effective as in-person care for many concerns, and many clients value the flexibility and continuity it allows.
That said, online therapy is not the right fit for every situation. Certain clinical needs may be better supported through in-person or higher-level care, particularly when safety, stabilization, or medical coordination is a primary concern. We take these considerations seriously and will always discuss appropriate options if needed.
Our practice has been conducted exclusively online since 2016. This is an intentional, long-term model, and we do not offer in-person sessions.
If you are experiencing thoughts of harming yourself or are in immediate danger, online therapy is not appropriate care. Please contact local emergency services (911 or 988) or go to your nearest emergency department for immediate support, and consider following up with a local, in-person provider.
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We offer a free 20-minute phone consultation to help determine fit.
Ongoing individual therapy sessions are 45 minutes.
Couples sessions are 60 minutes.
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Most clients meet with their therapist once per week, which is our standard of care. In some circumstances, sessions may occur more frequently.
Consistent weekly meetings are a foundational part of depth-oriented therapy. That regularity supports safety, continuity, and the development of a therapeutic relationship that allows for more effective work over time.
At this time, we are not accepting new clients who are unable to commit to at least weekly sessions.
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Therapy works best with consistency. Session times are reserved specifically for you, and we ask for at least 24 hours’ notice when cancelling or rescheduling.
Additional details are outlined on our Fees & Insurance page.
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We don’t offer quick fixes or artificial timelines. While having a consistent, supportive space can bring relief relatively early, meaningful and lasting change takes time.
Depth-oriented therapy involves building a working relationship, understanding long-standing patterns, and experimenting with new ways of engaging with your life. The length of therapy varies depending on your goals and circumstances, and is something you and your therapist will revisit together over time.
You are welcome to remain in therapy for as long as it continues to feel like a space for growth, understanding, and meaningful change.
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We work primarily with adults who are capable, thoughtful, and often highly responsible—people whose lives may look successful on the outside but feel unsatisfying, strained, or disconnected on the inside.
Many of our clients are navigating high-pressure careers, complex relationships, or long-standing patterns that no longer serve them. They may be used to excelling intellectually or professionally, yet feel stuck when it comes to emotional life, intimacy, or a sense of meaning.
If you’re aware that something isn’t working—and you’re willing to look honestly at yourself and your patterns rather than search for quick fixes—our work may be a good fit.
Schedule a free consult and start learning more about you, as you are.